Privacy Policy

Last updated: 14th January 2026

This Privacy Policy explains how your personal information is collected, used, and protected when you use this website.

1. Information We Collect

When you:

  • Place an order

  • Contact us

  • Sign up for updates (if applicable)

we may collect:

  • Name

  • Billing & delivery address

  • Email address

  • Phone number

  • Order details

Payment details are handled securely by third-party payment providers and are not stored on this website.

2. How Your Information Is Used

Your information is used to:

  • Process and deliver orders

  • Communicate about your purchase

  • Comply with legal and tax obligations

  • Improve the website and customer experience

3. WooCommerce & Third Parties

This website uses WooCommerce, which collects:

  • IP address and browser details (for fraud prevention)

  • Order and checkout data

Third parties may include:

  • Payment processors

  • Delivery couriers

  • Website hosting providers

These parties only receive the information necessary to perform their services.

4. Data Storage & Security

  • Your data is stored securely.

  • Reasonable steps are taken to protect your personal information.

5. Your Rights (UK GDPR)

You have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion (where legally permitted)

  • Withdraw consent for marketing communications

To exercise these rights, contact: hello@rossshipleyart.co.uk

6. Cookies

This website uses cookies to support:

  • Shopping cart functionality

  • Checkout

  • Basic analytics

You can manage cookies via your browser settings.